Privacy Policy

We collect information to provide and improve our services:

• Account Information: Name, email address, password, organization details, and profile information when you register.

• Usage Data: How you interact with our platform, features used, API calls made, and time spent on services.

• Location & Geospatial Data: Coordinates, maps viewed, risk assessments requested, and geographic preferences.

• Technical Data: IP address, browser type, device information, cookies, and session data.

• Communication Data: Messages to our support team, chat logs, and feedback provided.

We use your information for the following purposes:

• Service Delivery: To provide geo-intelligence services, process API requests, and deliver risk assessments.

• Account Management: To manage your account, authenticate users, and send service-related notifications.

• Platform Improvement: To analyze usage patterns, improve features, and develop new services.

• Communication: To respond to inquiries, send newsletters (with consent), and provide customer support.

• Security: To detect fraud, prevent abuse, and ensure platform security.

• Legal Compliance: To comply with applicable laws and respond to lawful requests.

We do not sell your personal data. We may share information in these limited circumstances:

• Service Providers: With trusted third parties who assist in delivering our services (cloud hosting, email delivery, payment processing).

• API Data Sources: When you use our services, data from USGS, WHO, NASA, GDACS, and NOAA may be processed and displayed.

• Legal Requirements: When required by law, court order, or to protect our rights and safety.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

• With Your Consent: When you explicitly authorize us to share specific information.

GlobMaps is a global service. Your information may be transferred to and processed in countries other than your own, including Thailand (our HQ), the United States, and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for GDPR compliance, to protect your data during international transfers.

We implement industry-standard security measures to protect your data:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest.

• Access Controls: Strict access controls and authentication for employees and systems.

• Infrastructure: Secure cloud infrastructure with regular security audits.

• Monitoring: Continuous monitoring for unauthorized access and breaches.

• However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your personal data ("Right to be Forgotten").

• Data Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing based on legitimate interests or for direct marketing.

• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

• To exercise these rights, contact us at privacy@globmaps.com.